no: How Do I Send The Articles Back ?

Returns are easy and free of charge. You may return unused products within 14 days of purchase. 

Returns - Step by Step 

  1. Submit Return details online :Simply submit your return request here and get an instant confirmation to refund
  2. Pack the Products : Simply put the articles, the original /copy of invoice indicating the products you wish to return and stick the return label on the package. It is important that the old shipping label is no longer visible. You can find the Return label in the original package we sent you for the order 
  3. Post : Submit your parcel to any branch of the Swiss Post . provide the following address for returns: Recuddles, Chemin de Pacoty, 4B, Founex, 1297, Switzerland.

 When will I receive my refund?

It can take up to 35 working days to process your return.We will send you a confirmation email once we’ve refunded you. Any refund will automatically be issued to your original payment method used when placing the order

Do I have to pay for returning the articles?

No, the returns are free of cost. You will be refunded the value of the product. Shipping cost if paid during purchase will not be refunded . Do note that by using the return label to send the products back to us you end up not paying for the shipping cost of returning article package.

 

Read more about our Return Policy